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Chaos at the Hot Pot: When Dancing Robots Lose Control

March 20, 2026
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While the tech world debates the existential risks of military AI, a more immediate—and messier—form of robotic rebellion recently unfolded at a hot pot restaurant in Cupertino, California. A humanoid robot, intended to entertain diners with its dance moves, became a bit too enthusiastic, resulting in a physical struggle between man and machine.

A High-Stakes Performance

The incident occurred at Haidilao, a popular Chinese hot pot chain known for its interactive dining experiences. According to footage shared on the social platform Xiaohongshu and later broadcast by ABC News, the robot began flailing its arms near a dining table, smashing plates and scattering chopsticks.

The machine appears to be an AgiBot X2, a humanoid model that previously made waves at industry events like CES. In the video, three employees are seen wrestling with the metal performer to keep it from causing further damage. One staff member appeared to be frantically checking her phone, likely attempting to use a control app or locate a remote kill switch.

Safety Risks in the Dining Room

While a “moshing” robot might sound humorous, the setting made it genuinely dangerous. Hot pot involves simmering vats of boiling broth; a robot knocking over a table could result in severe burns for customers. This physical unpredictability highlights the challenges of integrating heavy, mobile hardware into crowded public spaces.

Malfunction or User Error?

Despite the chaotic visuals, Haidilao defended the technology. In a statement to NBC News, the restaurant chain denied that the robot had malfunctioned. Instead, they claimed the robot was moved into a cramped area at a guest’s specific request. The limited space allegedly interfered with its programmed movements, leading to the collision.

The Future of Food-Service Automation

Haidilao is no stranger to automation, having previously experimented with smart restaurants featuring robotic servers and automated broth mixers. Other startups, such as Pudu Robotics with its cat-like BellaBot, have opted for limb-less designs to minimize these types of physical accidents.

As the industry pushes toward fully autonomous kitchens and humanoid entertainers, the Cupertino incident serves as a reminder: sometimes, it’s safer to keep the dancing on the stage and away from the soup.

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