A cybersecurity problem that exposed customers’ names, dates of birth, and Social Security numbers was revealed by Community Bank, which has operations in West Virginia, Ohio, and Pennsylvania. According to the bank’s May 7 8-K filing with the U.S. Securities and Exchange Commission, it discovered that the deployment of “an illegal artificial intelligence-based software program” had exposed customers’ personal information. The event was made public, according to the bank, “because to the amount and sensitive nature of the non-public information at issue.” Although the specifics of the incident are unknown, the filing’s phrasing suggests that a Community Bank employee may have uploaded client information to an online AI chatbot, thereby giving the chatbot’s creator access to that data.
US bank reveals security failure after sharing customer data with AI app
